Case study 02 · Logistics & SCM
Logistics AI Agent — Status by conversation, instructions organized automatically
Ask in the messenger, get shipping status back
In operation · Messenger integration
- Industry
- Logistics & SCM
- Scope
- AI system build · operations & monitoring
- Technology
- Web system · AI work assistant · messenger integration
- Status
- In operation · Messenger integration
- Client
- Undisclosed — contracts and acceptance records can be shown under NDA
- The repeated work
- Order, picking and shipping status lived on separate screens, and instructions arrived by messenger only to be retyped into the system.
- How it works now
- Ask for status in conversation and trigger automations from there. Instructions arriving by messenger are read by AI and organized into work items.
How the flow changed
- Before
- Many screens→messenger orders→retype
- After
- Ask→orders sorted→run
What we built
- Web system
- AI work assistant
- messenger integration
Have similar work?
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If you need to verify the contracts and the acceptance, we put an NDA in place and show you the contract list and the acceptance records directly in a consultation.